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Frequently Asked Questions

What makes The Car Loan Centre different?

We pride ourselves on being able to consider applicants who have been turned down elsewhere. Every customer's application is assessed by an individual: we do not rely on computer generated credit scores.
We lend our own money and make our own decisions, so even if you've been refused elsewhere, we are in a position to say YES. We are regulated and fully approved as a lender by the Financial Conduct Authority (FCA) and also Specialist Automotive Finance Approved by the Finance & Leasing Association.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

How do you make your lending decisions?

Our underwriting process is based on you and your affordability, using your bank statements to determine a monthly figure that is affordable for you. We also perform a credit search to review your financial history which assists the final lending decision but remember we consider all circumstances.
Our underwriting process is as follows,
We start by requesting a few documents:
  • Proof of ID
  • Proof of Address
  • Last few months' bank statements
Secondly, we perform a credit search to review your financial history. Once this has been completed, one of our underwriters will determine your affordability by reviewing your income and expenditure using your bank statements. On completion of this we will be able to determine a monthly figure that is affordable to your individual circumstances. Once approved you are passed back to your Sales person to arrange a Collection/Delivery date for your new vehicle.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

Do you use credit scores to make your decisions?

We do not base our decision on your credit score. We are a specialist company who help people who may have had trouble obtaining finance elsewhere. We do this by looking at your affordability as opposed to credit scoring. So long as you have a full licence, aren't currently bankrupt and can afford the repayments, we should be able to help!
We do however perform a credit search to review your financial history, but our final lending decision is not solely based on this.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

What is your lending criteria?

To apply for finance with The Car Loan Centre you must meet the following criteria:
  • Aged 18 or over (no maximum age)
  • Hold a valid UK/EU Driving Licence
  • UK resident
  • Employed/Self-Employed or Unemployed considered
  • 100% Benefits income accepted
  • CCJs, Defaults, Arrears, Ex-Bankrupt all considered
Even if you have been declined elsewhere we could help!

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

Can I get car finance even if I have bad/poor credit?

Yes, we could help! We base our decision on you and your affordability as opposed to your credit score or your past. So whether you have a history of bad credit or no credit history at all we could help you.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

I have CCJs/Defaults/Arrears. Can you still help me?

Yes! We pride ourselves on being Bad Credit Car Finance Specialists, as we base our decision on you and your affordability as opposed to your credit score or your past. Even if you have CCJs, Defaults, Arrears, are on Benefits or Ex-Bankrupt, we could help!

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

I've been declined elsewhere. Can you still help me?

Yes! We are a specialist company who help people who may have had trouble obtaining finance elsewhere. We do this by looking at your affordability as opposed to credit scoring, so as long as you have a full licence, you are not currently bankrupt and can afford the repayments, we should be able to help!

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

I'm on benefits. Can I still apply?

Of course! We base our decisions on you and your affordability, which includes your benefit income, as opposed to your credit score or your past.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

I'm ex-bankrupt. Can I still apply?

Absolutely! Our lending criteria isn't based solely on your financial history - it's also based on whether payments are within your budget. If you are ex-bankrupt and have been discharged, even for one day, then we will still consider you for our vehicle finance.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

What if I'm self-employed?

Even if you are self-employed, we could help. We are Bad Credit Car Finance Specialists, and we base our decision on you and your affordability (even if this is from a self-employed income) as opposed to your credit score or your past.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

Can I get a car on a provisional licence?

An application for finance will only be approved if the person applying has a full valid UK/EU Driving Licence. If you are making a joint application, at least one of the applicants must have a full valid UK Driving Licence.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

Am I old enough to apply?

We can accept finance applications from anyone over 18 years of age. Our lending is subject to your circumstances so we can consider those in full time education and those in employment now or seeking employment.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

How long will the process take?

The whole processing time depends on each customer's individual circumstances and when our underwriters receive all of your documents. In many circumstances, customers have driven out on the same day!

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

Can I get finance for a vehicle I've seen elsewhere?

We only offer our specialist finance on our own vehicles, but we have 100's of cars in stock at all times so there is always something for everyone. If you can't find what you were looking for, speak to one of our sales consultants as we can source vehicles on request.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

I currently have a car with another company. Could you clear the finance if I get a car from you?

Yes this is something we can do but it would depend on your particular circumstances and the value of your current vehicle.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

I don't live near Essex. Do you deliver?

Yes! We have nationwide delivery available, so whether you're in Newquay or Newcastle, we can deliver! (fees may apply) Alternatively, we can support you in coming to collect your vehicle where a cup of tea or coffee will be waiting!

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

What sort of repayments can I expect?

The repayments would depend on the deposit amount you are able to pay, the contract term, and the car itself. It is best to speak to a Sales Consultant if you have a budget in mind, as they will be able to assist you in choosing a car.
Don't worry, we ensure that your finance plan is tailored to you!

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

Do I need a guarantor?

No, you do not need a guarantor to apply for car finance with us, but we are happy to accept joint applications. We are a specialist company who help people who may have had trouble obtaining finance elsewhere by looking at your affordability as opposed to credit scoring. So long as you have a licence, aren't currently bankrupt and can afford the repayments, we should be able to help!
Alternatively, if your affordability does not fit with the vehicle you have chosen, then you can choose to process a joint application.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

What is a credit score?

A credit score is the numerical value calculated from information in your credit file that is used by most lenders and others to assess your "credit risk" at that time. A total number of points - a credit score - help to predict how creditworthy you are. That is to say, how likely you are to repay a loan and make the payments on time. Credit reference companies calculate scores in different ways, but all use a complex mathematical model to take into account factors like payment history, amounts owed, length of credit history, new credit, and types of credit, among others.
This score changes over time to accurately reflect your current financial behaviour. In order to ensure that credit reports are fair for everyone, certain factors are not included in your score. To name just a few, race, religion, national origin, sex, age, salary, and any other information not proven to be predictive of future credit performance are never included in calculating your score.
A large number of lenders use a credit score to make a decision about your application. Often the process is automated, and your credit score will determine whether your application is approved.
As a lender, we do not use a credit score, preferring to consider your affordability; namely, your current circumstances and your ability to pay.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

What is a credit search?

A credit search is a report of your financial history. For the most part, your history of paying credit aacounts and other bills. Credit Reference Agencies provide information received from credit reporting companies, like credit card companies and banks, that can be made available to a third party, like lenders. In addition to identifying information, credit reports include information like the number and types of accounts that you have, payment history, collection actions, outstanding debt, age of your accounts, and any public records among others. It also includes a list of credit searches that have been carried out on you and any related party. Whenever you apply for a credit card, loan, etc., the company you apply to requests a copy of your credit report from one of the credit reporting agencies.
As a lender, we always ask your permission to carry out a credit search, but it is a standard part of our application process. We would not be able to fully assess your application if you are unwilling to have a search carried out. However, we do not solely base our decision on this information.

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

Do you do guaranteed finance?

Although we consider many circumstances, nobody can offer guaranteed car finance. We are Bad Credit Car Finance Specialists and we base our decision on you and your affordability, as opposed to credit scoring like other lenders.
Read more about our specialist car finance

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

Still have questions? Request a callback for a no obligation chat with us, or click here to chat with us now!

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Search for a Vehicle...

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What makes us different...

  • 100's OF CARS IN STOCK
  • BAD CREDIT SPECIALISTS - CCJS, DEFAULTS, ARREARS, ALL CONSIDERED
  • A LENDER THAT CAN SAY YES!
  • NO BALLOON PAYMENTS
  • NATIONWIDE DELIVERY AVAILABLE!

...and all our Cars come with

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